When applying for a withdrawal, you must confirm that you are using the correct blockchain network.
If the withdrawal is made to an unsupported or incorrect network, you may permanently lose the assets. The platform cannot recover these assets.
Withdrawal Instructions:
1. Log into your account and click on Wallet.
2. Select Withdraw.
3. Choose On-chain Withdrawal
4. Select Crypto
5. Enter the withdrawal address, amount, and network, then click "Submit" to complete the withdrawal process.
※Withdrawals are processed daily between 09:00:00 - 22:00:00 SGT.